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Refund Policy

At creativityGOD.com, all our products are delivered in digital format (such as animations, videos, and creative resources). Due to the nature of digital content and the instant access provided, all sales are final and we do not process refunds under any circumstances.

 

However, we are committed to your satisfaction. If you encounter any technical issues, such as problems with downloading, accessing, or opening your purchased file, you have up to one week (7 calendar days) from the date of purchase to contact us at hello@creativitygod.com. Once we verify your purchase and the issue reported, we will provide you with a new download link or resend the file at no additional cost, ensuring you receive the correct product.

 

Annual Product Updates:

At creativityGOD.com, we strive to improve and update our products. All files are updated at least once a year. Whenever an update is released, customers who have previously purchased the product will receive an email notification and complimentary access to the latest version.

 

Please note:

  • Refunds are not offered for any reason, including accidental purchases or change of mind, due to the instant delivery of digital goods.

  • If you experience any difficulties or require support, please contact us within one week of your purchase. Requests received after this period may not be eligible for file replacement.

  • All replacement or re-download requests are handled via email at hello@creativitygod.com.

 

For any questions about our refund policy or assistance with your order, feel free to contact us.

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